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Walk-in queue

Walk-ins take a ticket. You keep cutting.

A QR at the door replaces the paper list and the twenty “how long?” questions a day.

How it works

  1. 1A walk-in scans the QR at the door (or taps the link on your booking page) and joins the queue.
  2. 2They see their place and estimated wait live on their phone, from the café next door if they like.
  3. 3When the chair frees up, Shearlane sends “you’re next” on WhatsApp and slots them into the calendar.

Good to know

What if someone just sits down and waits?
Add them to the queue yourself in two taps. The board treats them exactly like a QR walk-in.
Do appointments jump the queue?
Appointments hold their slot; walk-ins fill the gaps. The calendar shows both in one lane, so there’s no arguing at the door.

Your lane to a fresh cut.