Skip to content

WhatsApp reminders

Reminders where your clients actually look.

Confirmations, reminders, “you’re next” and rebooking nudges. Sent by Shearlane, on WhatsApp, with SMS as the fallback.

How it works

  1. 1A booking triggers a confirmation immediately, in your client’s language.
  2. 2The reminder goes out before the appointment. You choose how far ahead.
  3. 3No WhatsApp, or no delivery? The same message goes out as an SMS.

Good to know

Do messages come from my number?
They come from Shearlane’s WhatsApp business number, with your shop’s name on every message. Your personal number stays personal.
Can clients reply?
Yes. Replies land in your Shearlane inbox, and replying inside the 24-hour window costs nothing.

Your lane to a fresh cut.